From Rachel’s Desk: Insights From Our First Five Years
Lesson 1: Stress Tolerance Is Built, Not Born In 2020, I started Rachel Harrison Communications at the beginning of the pandemic. Within weeks, we lost our bar and restaurant clients — and most of our hotel clients. Overnight, the foundation of our business disappeared. What saved us were three things: we retained most of our […]
Zoe Masterton-Smith on Designing A Sense of Place
Zoe Masterton-Smith is the founder of Transit Studio, a London-based design practice known for architecturally-led hospitality and cultural projects shaped by narrative and place. Previously with Foster + Partners, Conran & Partners, and Michaelis Boyd, she has worked globally, including on the award-winning RYSE Hotel Seoul and Fords Bar in London. Her recent projects span […]
The Spring/Summer Cocktail Collection
Spring is just around the corner, and with it comes brighter days, lighter flavors, and fresh cocktails to match. To help you ease into the season, we’ve rounded up some of our clients’ most inventive and flavorful creations. From citrusy sours and sparkling Bellinis to tropical twists and elevated classics, these drinks are perfect for […]
The Women Reimagining Hospitality in the Hudson Valley
Across the Hudson Valley, a new generation of hotels is being shaped not only by sweeping landscapes and thoughtful design, but by the women whose personal stories, creative instincts, and entrepreneurial spirit are woven into the guest experience. From interiors inspired by Scandinavian minimalism and Catskills scenery, to boutique properties that feel like a community […]
Beyond Compliance: How Luxury Hotels Are Redefining Accessibility in 2026
As spring travel planning ramps up and luxury properties compete for discerning guests, one truth is becoming impossible to ignore: accessibility is no longer a compliance issue. It is a brand issue. For years, hospitality treated accessibility as a checklist. Install grab bars. Add a ramp. Allocate one adapted room. Job done. But disabled travellers […]
RHC’s February Was All Power Lists and Three-Peats
February was busy. The kind of busy where you look up from your inbox and realize the industry has been looking back at you. In the span of a few weeks, RHC landed two of communications’ more telling nods. First: a debut on Observer’s 50 Most Powerful PR Firms of 2026 list. For an agency […]
Island Spirit: How Caribbean Cocktail Culture Is Making Waves
In hospitality, some movements arrive loudly. Others build quietly through collaboration, shared values, and a deep sense of place. Caribbean cocktail culture is experiencing the latter. Long associated with frozen drinks and resort bars, the Caribbean is undergoing a transformation. This shift is driven by craft, mentorship, and cultural exchange. Earlier this year, that evolution […]
Mark Reihill on The Art of Hospitality
From gritty, story-led cocktail menus to comic book panels thick with movement and menace, Mark Reihill has built a career on illustration that refuses to sit still. Based in Ireland, he has become one of hospitality’s most distinctive visual voices, shaping the worlds of bars like The Dead Rabbit, Century Grand and Cat Bite Club, […]
A Hotel Opening, Thoughtfully Executed
Hotel openings are a core part of our work at RHC, and each one looks different. Some are small and design-driven, others are destination-defining, and many involve complex development timelines that require just as much behind-the-scenes coordination as they do on opening day. Recently, Omni Hotels & Resorts officially welcomed guests to the all-new Omni […]
Welcome to 2026: The Year Travel, Taste, and Togetherness Got Personal Again
If 2025 was about going viral, 2026 is about going deep. According to Rachel Harrison Communications’ 2026 Trend Report, the year ahead marks a cultural pivot: away from passive consumption and toward immersive experiences that feel intentional, emotional, and human. From how we travel and dine to what we drink and share online, the throughline […]